Astound beauty products offer one year manufacture warranty and 30 days money-back guaranteed from the receipt of the original order.

During this period, we offer FREE replacement (for example, due to shipping damage, missing pieces etc). If for any reason you are not satisfied with our products, we offer a full refund less shipping.

If the product does not meet your satisfaction within this time period, please feel free to contact us by email (, contact us form, chatting, phone call or social media. We would be very happy to hear your feedback and do our best to help you. 

If you want to return/refund or exchange product, please contact us first and we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to notify you and issue a refund.

After the refund is processed, a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

At Astound, we are always here to listen to you and provide the best shopping experience to you.